The Creative Leader

Last fall at a professional conference I led a workshop called The Creative Leader. I've repeated the same workshop with other groups since then and I've been intrigued by some of the insights and comments that have come my way in each of them.

The first insight happened when I heard myself saying to the first group that I had just realized that the title "Creative Leader" was redundant. It's not possible to be an effective leader if you don't exercise creativity of some sort. I suspect most of the people in that session either considered themselves leaders or someone else did and yet less than half of them raised their hands when I asked if they thought they were creative. Again and again, I realize how limited and limiting our ideas about creativity are. We rarely hear leadership talked about as a creative act, let alone a creative art and yet we consider vision a key leadership skill. Isn't vision the ability to imagine something different, a new product, a new process, a new something? Leaders are supposed to help us solve our problems and to do that, they have to be able to think of different ways of being, interacting, of working on the issue at hand. Yet, again, we rarely credit that as creativity.

Leadership and creativity go hand-in-hand. We shortchange ourselves and the people with whom we interact when we don't acknowledge acts of creativity. Denying our own creativity, we don't recognize it, let alone encourage it, in others. As a result we miss opportunities to make positive change, to develop healthy work places, to make our work more enjoyable, the list goes on and on.

Where have you seen creative leadership? What supports or hinders your ability to be creative in your work (paid or otherwise.)? Any chance it's just your definition that's getting in your way? I'm curious to hear your insights and comments. Next time I'll share some more of mine.

Best wishes,

Gage

Leading From the Middle

In the past couple of years I have developed a few workshops that I have now taught multiple times. While each basic workshop always addresses the same premises they are always slightly different because the members of each group bring their own experiences, insights and questions to the discussion. I set up a structure and purpose, but the interactions between me and the participants and, even more importantly, between the participants themselves create the real dynamic and benefit of the workshop. As a general rule, my workshops and conference presentations are highly interactive and usually that makes for a very fun and creative learning session. However, the quality of each session depends much more on the willingness of the participants to step out of their comfort zones and interact with each other than it does on what I have designed. The workshop called the Leadership Dance which is designed to help participants experience the dynamics of leading and following is a great example of this reality. If no one was willing to get up and dance with me, the workshop would be a complete flop.

In the same way, if the members of an organization are unwilling to work to their highest potential, if they are unwilling to take responsibility for the success of the venture, if they are unwilling to be creative, there is no way for a leader to be successful. During the workshop, I often hear myself saying, ‘If you hear yourself complaining about your organization’s leadership, perhaps you need to stop and see how you are contributing to the success or failure of the leadership dynamic’.

Which brings us back to the title. Now, I know that in big organizations many of us don’t have a chance to create the structure or to change the rules in the Big Book of Rules that all large organizations have. Nor can we all serve as President. However, as a speaker I heard this past week said– all systems are perfectly designed to create the results we observe – therefore, if we don’t like the results we have to figure out someway to change the system. And the very simplest way, and one that is completely under our control, is the one suggested by Mahatma Ghandi - “You must be the change you wish to see in the world.” So if you hear yourself complaining about the leadership of your organization, stop for a moment and examine your own leadership. If we don’t like the results we are seeing in the work of our organization, it’s worth taking a look to see how we are contributing to those results. And then we need to take some time to consider what we might change in our own behavior or department that will improve things.

Change in any organization comes slowly. The change I make won’t create change in the organization tomorrow and it may be a while before the response becomes obvious, but when one part of a system changes, the rest will change in response in some way or another. The reality is that the only change over which I have any control is the change in my actions or my area of responsibility. When we make positive changes in ourselves or our departments and thereby create the possibility of change in the larger organizations, that’s leading from the middle and it is a powerful form of leadership available to all of us.

Good luck,
Gage

“If it wasn’t hard, everyone would do it. It’s the hard that makes it great.” Tom Hanks in A League of Our Own.*

I’ve always liked the movie . It’s a wonderful story about many things – leadership, reaching for a dream, making a difference, the list goes on – and the quote above is one of my favorites (along with "There’s no crying in baseball.”) Both quotes attest to the challenges the women faced while participating in the All-American Girl’s Professional Baseball League during World War II. I was reminded of this quote today as I thought about the various writers who when talking about the life of a writer say they much prefer having written to the actual work of writing. But the concept applies to many aspects of our lives, doesn’t it?

I think most people know leadership can be hard work. Does that mean we shouldn’t be leaders? I think some people are surprised to find out that creative work can be difficult – it’s not just talent that makes a great writer, painter, artist or creative leader. Does that mean we shouldn’t try to be creative in our life – at work and elsewhere? Of course it doesn’t. I think that we often deny ourselves opportunities because we don’t think we can do it, we don’t think we have the time or we don’t want to put forth the extra effort. The psychiatrist, Mihaly Csikszentmihalyi, has studied the concept of optimal experience, more familiarly known as flow. He has found that if the skills required by an activity are too simple for our abilities we become bored. There is much more to the idea, but for today’s essay this one part of his work is enough – it is the challenge that makes the act worth doing. It is why the answer to the question ‘why climb Mt. Everest?’ really is not ‘because it was there.’ The answer really is ‘because it was a challenge.’

So the next time someone asks you to try something that is a challenge, or the next time you find yourself saying, ‘but that will take too long,’ or ‘I don’t know how to do it', or any other version of ‘it’s going to be difficult,’ stop yourself and remember that "there is no crying in baseball" and give it a try. And when you succeed, then you can help remind the rest of us that "it’s the hard that makes it great."

Take care,

Gage

*I do know that movie titles are italicized, but I can't make the title italicize....

Feeling Our Way to Thoughtful Decisions

Think-Decide-Feel. Or is Feel-Decide-Think better? Maybe Decide-Think-Feel is the best?

Actually, anyone of the six combinations formed by reordering these three words will work just fine. Think-Decide-Feel is the name of a workshop I attended many years ago which focused on the way people process information. My pattern is Think-Feel-Decide which means I like to think about the decision, then feel – try it out for size so to speak, and then only after having done that do I want to decide. The advantage is that my decisions are pretty solid; the disadvantage to this style is that decisions can take a while and then it can be hard to change my mind. My friend Glenn made decisions differently. He liked to pick a solution, then collect the data and if he needed to he’d pick another option and test it out. Don’t make the mistake of thinking Glenn was wishy-washy – far from it. His decision making style was just different from mine.

One day Glenn and I met together to try to sort out a difficult university disciplinary situation. The conversation was going nowhere and we were both frustrated. Finally, Glenn looked at me and said, ‘I know why this isn’t working. I haven’t made a decision yet. Okay, let’s suspend them.’ Luckily for both of us, I understood what he meant and knew that he wasn’t trying to derail our discussion. We talked about all of the issues surrounding a decision of suspension, agreed that wasn’t the best answer, and moved on to something else that we both agreed was a better solution. Our supervisor, who had a different style from both Glenn and I, let us work our way through it. She didn’t try to short cut the discussion we had to have and she trusted that we would work our way through our differences. Her leadership supported and valued the different perspectives we brought to our jobs to the benefit of everyone.

To lead creatively and to lead for creativity, we need to understand and value the many ways that we differ and to create an atmosphere that not only makes room for such differences, but truly values them. Each of us brings our own perspective, talent and skill into the mix. We also bring our decision-making style and our thought processes along with us. And as challenging as that can be, it’s essential to good work and creativity.

So whether you Feel-Think-Decide or Think-Decide-Feel, it’s important to understand your own thought process and style and respect those of others no matter what your role in the organization. And as a leader, it’s important to go even further to value those differences and make room for them in the organization.

So how do you feel this? Or what do you think about it? Or can you decide?

Take care,

Gage

Happy Valentine's Day

It seems like Valentine’s Day is a good day to write about Kouzes and Posner’s concept of Encouraging the Heart. In their books The Leadership Challenge and Encouraging the Heart, these two authors and researchers on the topic of leadership write about the importance of recognition as a leadership skill. This is not a touchy-feely sort of recognition – the first essential component is ‘Set Clear Standards’ – rather it is an acknowledgement of that fact that leadership is first and foremost a people skill.

When I talk about leadership I often say that leadership starts with a simple mathematical reality; if I walk out the door and no one follows me, I’m not much of a leader. There has to be at least two of us for leadership to exist. This makes the follower a critical component of leadership. Once you have two people involved then leadership is no longer about technical skills, but it's all about interpersonal relationships and people skills. At the end I’ve included a citation for the website I found that is a pdf of Kouzes and Posner’s chapter on “150 Ways to Encourage the Heart." Here are some of my favorite examples from their list:

"...20. Practice smiling. This is not a joke. Smiling and laughing release naturally occurring chemicals in our bodies that fight off depression and uplift our moods. Try it. ...

22. The next time you talk to one of your constituents about a difficulty she's having with a project, make sure that sometime during the conversation you say, "I know you can do it," or words to that effect. And you better mean it. ...

28. Walk around your facility and examine the images that are on the walls. Are they images that communicate positive messages or negative ones? Analyze your company's annual report, your own and your executive's speeches, the company newsletter, and other forms of corporate communication. Are the messages positive or negative? Do whatever you can to change the images to positive ones.... When images are positive, cultures and organizations are in ascendance. ...

36. Leave your desk for fifteen minutes every day, solely for the purpose of learning more about each of your key constituents. Who are they? What are their needs and aspirations? What do they need to find greater joy in their work? How do they like to be rewarded? ...

37. When you're out there caring by wandering around (CBWA), take along a pocket notebook to record the things people are doing right and the right things people are doing. Make sure to record not only the names but also the details about setting, people involved, how the act is special, and how it fits with the standards you're trying to reinforce. Use this later when telling your recognition stories. ...

40. Don't wait for a ceremony as a reason to recognize someone. If you notice something that deserves immediate recognition, go up and say something like, "I was just noticing how you handled that customer complaint. The way you listened actively and responded was a real model of what we're looking for. What you've done is an example to everyone. Thank you." If you happen to be carrying around a few extra coupons for a free drink at the local coffee or juice shop, here's an opportunity to give one out. ...

43. Wander around your workplace for the express purpose of finding someone in the act of doing something that exemplifies your organization's standards. Give that person recognition on the spot...."

As I picked these few out, I realize I’m not practicing what I’m preaching. My calendar has gotten very full lately and I’m sitting in my office or a conference room for meeting after meeting. It’s hard to do even a few of these let alone all 150. So pick one or two and make an effort to live them for a while. Then add another and when it is ingrained, add one more. The reality is that when you act this way, you will enjoy your leadership life more and so will the people in your organization.

Paying attention to the heart every day – it’s not just for Valentine’s Day anymore.


Happy Valentine’s Day,

Gage

Kouzes and Posner website: http://media.wiley.com/product_data/excerpt/40/07879418/0787941840-1.pdf

Barbara Glanz’s books are also great sources for ideas. I’ve used ideas from CARE Packages for the Workplace – here’s her website http://www.barbaraglanz.com/

What are your favorite ways to encourage the heart or do you have a great story about the way someone recognized you?

To react or not to react…

This week I had a conversation with two colleagues on the question of leaders as actors or rather as reactors. The question was ‘how, as a leader, do you know when to step in and when to stay out?’ It’s an important question and one to which, of course, there is no simple answer or prescription.

A huge part of effective leadership is self-awareness and I think that self-awareness is critical to being able to answer this question. If you are attending an event being run by staff in your department and you have not been part of the planning, but you see that some details are clearly awry, what is your first response? To step in? If so, at what level? Do you want to tell people how to fix it, do you fix it yourself, or do you ask for the person in charge? Maybe you hang back and wait to see how it is handled? Any of these responses or many others could be appropriate depending on the circumstances. I’m not suggesting that you need to evaluate and pick the ‘right’ one, but rather that you ask yourself about your inclination – to act or to hold back. It’s important to understand for ourselves what our natural tendencies are. Then we can pay attention to the situation at hand and do a bit of analysis asking whether our natural reaction tends to be more or less helpful to the situation.

Unfortunately, there is really only one way to develop the skill of matching my reaction to the situation and that’s trial and error with analysis. The next time you find yourself in a situation where you have a responsibility and a choice about reacting, pay attention to your first response and then do some analysis. Unless we’re talking about a true emergency, say a fire, there is usually time for a deep breath and a moment of thought. How big a deal is the problem – really? Is it really critical or just your pet peeve? Then comes the important question – which response will be most effective in helping staff members learn and develop in their jobs and as leaders? So often the answer to that question is ‘no reaction’ or the ‘least possible reaction.’ Additionally, the opportunities for learning must be balanced against the harm to the program or people being served. And, of course, sometimes we pick the right response and sometimes we don’t, so analysis after the fact is important as well.

To react or not to react: that is the question:
Whether ‘tis nobler in the mind to suffer
The slings and arrows of imperfect programs and services
Or to jump in and solve the sea of troubles,
And by opposing end them – or cause many more? …
To try; to err; perchance to succeed, ay, there’s the rub;
For in that attempt we learn and grow
or rob others of their chance, and so,
Must give us pause, to analyze, to think, and to try again.

With apologies to William Shakespeare and Hamlet,

Gage

Rules and Creative Leadership

I don’t believe that ‘rules are made to be broken.’ However I do agree with Emerson that “a foolish consistency is the hobgoblin of small minds.” (Notice the important word foolish; it often is left out.) Organizations, large and small, need rules to operate effectively. However, we all know of situations in which someone’s insistence on following a rule rigidly stops us from doing something that needs to be done and that benefits the organization, the staff, and the purpose of the organization. Also situations change and almost always faster than rules do. So what’s a leader to do to help staff members follow the rules and yet not practice that ‘foolish’ consistency?

It seems to me there are two elements necessary for anyone to find that balance – clarity and creativity. It’s important to understand the underlying principle for the existence of the rules in the first place. That clarity will help us make better decisions as we try to apply the rule. For example, some outside organizations want to use university facilities for events. However, state universities have a number of rules for different circumstances that all have the same underlying principle - state property can’t be used for personal gain. When you understand the principle, all of the arcane rules about external groups using campus facilities make a little more sense and can be applied more reasonably. It’s also important to be clear about the purpose of the situation to which we are applying the rule. We might have one idea about the purpose and the person we’re working with might have another idea which can lead to confusion as we try to apply the rules.

Once we have clarity of principle for the rules and purpose for the situation, then creativity comes into play. The rules might prohibit us from having this event on campus as it is currently designed, but perhaps if we found a way to redesign the event, it would fit within the rules. The clarity of principle and purpose allows us ways to find solutions to these kinds of problems.

The leader’s tasks then become making sure organization members understand the underlying principles and creating an environment which supports creativity in applying the rules to varied situations. The environment also needs to be comfortable for individuals to make suggestions about redefining rules to meet those changing circumstances.

Working creatively within the rules really is possible for all of us when we are clear about the principles behind the rules and the purposes for the activities we want to do. Helping organizational members find this clarity and be creative is a critical leadership task. So, where have you creatively (and legitimately) found a way to do something when the rules were working against you?

All the best,

Gage

"One hundred percent of the shots you don't take, don't go in." Wayne Gretzky

As I write this, I’m listening to a CD by Susan Boyle. In case you don’t remember, she is the woman who became a YouTube sensation after she blew everyone away on Britain’s Got Talent. It’s a fitting CD to listen to now since I had the idea today to write on the subject of risk-taking.

What is risky varies for each of us – I can speak in front of a large audience with no qualms. I can perform a ballroom dance in front of friends or strangers without hesitation. Sing a solo anywhere outside of the car, no way! As I listen to this soaring voice through the speakers, I think of Ms. Boyle standing in front of an audience prepared to laugh at her because of her looks. I don’t know if she saw it as a risk or not when she stepped out on that stage, and some might say she had little to lose, but at the very least she was risking her dream. When you think about it that is not a little risk at all!

Where are you in your ability to take risks, large or small? Both creativity and leadership are risky ventures. Both require us to imagine a different reality for ourselves, our department, or our organization and then to step out onto one kind of stage or another and try to make change happen. Once we try to make a change, we have risked failure. We have also risked success which sometimes is even scarier! To be a creative leader – one who can envision another way and help move the change forward – we have to take risks.

To undertake this leadership task, it helps to have a clear understanding of our willingness to risk, our tolerance for the messiness and conflict of any change effort, and our ability to help others. We also need to have an appreciation for those factors as experienced by others who will be impacted. Perhaps most important, we need to have an ability to stick it out through the entire process until we truly know whether or not we have succeeded. Change takes time and we need to be committed to a longer time frame than we might be used to. Just think about your New Year’s resolutions if you aren’t sure what I mean! (FYI, I Googled “change efforts” and the first listing was entitled “Leading Change: Why transformation efforts fail”. http://www.power-projects.com/LeadingChange.pdf)

Susan Boyle risked her dream and now has a number one CD to her credit and it has sold over three million copies. What dream or idea do you have? What change can you envision for yourself or your organization? What’s stopping you from giving it a try? Is your assessment of the risk accurate? Find a trusted friend or colleague and talk with them about it. For most of us the risk is not as big as we might imagine. I had the idea to do a blog for quite a while, but I wouldn’t start. I told myself it would take too much time, but it was really more about the risk of looking foolish. What if no one reads it? Well, I finally figured out no one could read it if I didn’t write it and so I started. Some people are reading, a few are kind enough to tell me they enjoy it and get something useful. And now I have a few followers who are people I don’t even know! (Welcome to each of you!) And all I had to do was step out onto this stage and see what happened. Turns out to be quite fun and not scary at all.

So - what risks are you avoiding? Maybe there’s a small one you can try and see what good things might happen. And then why not use the comment section to share your story, so we can all share your good news.

Good luck,

Gage

Storytelling

Recently, instead of asking a large group to help develop a theme for our division’s first annual report publication, we asked participants to tell a story. Actually, we asked for a fable, complete with moral. What we got was amazing – creativity, heart-felt stories, even a few fears and worries showed up. What didn’t show up were technical definitions or laundry lists of tasks, duties and activities. Staff members used a variety of ways to tell the story; there were different levels of detail, but it was very easy to understand what people cared about.

Reading the blog of the Center for Courage and Renewal, my attention was caught by Parker Palmer’s response to a commenter. Palmer wrote that people who start on the opposite sides of difficult issues like abortion can find common ground. They do so not by explaining all the rational reasons for their position, no technical reasons, nor laundry lists of higher authority. They find common ground by telling the story of the experiences that led them to their position.

But how do we create places for people to be able to tell their stories and for people to be able to hear others’ stories? In my comment to the Courage and Renewal blog, I wrote that I thought one problem with our public discourse these days is that the town hall meeting model is based on a traditional form of leadership and power – a few leaders, everyone else follows. Perhaps early on the town hall meeting was a form of community leadership, but now that are communities are so much larger and diverse, it seems very different. Now, a group of ‘officials’ are seated up front, usually on a raised platform and their role is either to talk to or listen to everyone else. In recent years this model has become more talking or even yelling at rather than talking to each other. The idea of talking with each other doesn’t seem to be in the equation at all.

There are many models of inclusive conversation to be found these days and most, if not all, involve being seated in a circle. The way you know you have managed to create a circle is that every person there can see the face of every other person. Immediately you have a different relationship among participants than when everyone is seated in the lecture format. (Even the name of the chair set up sets the tone, doesn’t it?)

I wonder what would happen in a town hall meeting if the leaders came down off the platform and sat in a circle with participants. It’s not easy for the person who has the role and responsibility of leadership to step out from behind the desk or to come down off the dais, but it’s important. It’s not easy to listen to the story of someone’s pain as they tell you what went wrong in their interaction with your office or organization or with you, but it’s an essential part of being an effective leader. I wonder what kind of conversations we would have if we asked people to tell their stories instead of just asserting or defending their positions. I wonder what might happen in a staff meeting about a difficult subject if we asked people to tell their stories. I know we would have different conversations and sometimes that in and of itself can be enough.

Where in your world might it help to tell or listen to a story?


All the best,

Gage

Circle Resources
Center for Courage and Renewal http://www.couragerenewal.org/
Peer Spirit http://www.peerspirit.com/
The World Cafe http://www.theworldcafe.com/

Valued Leadership

“Let’s not just talk about our company values, let’s put them into action. Let’s not just memorize them, let’s live them.” Ron Kendrick as quoted in Everyone Leads: It Takes Each One of Us to Make a Difference compiled by Dan Zadra

Recently in a workshop, a participant wondered why her department’s leadership team was comprised only of people with the top titles. Her point was that there were administrative assistants in the department who had good ideas so why not include them.

Her question points out the important difference between leadership and role or position. In most organizations, there is a group which may be called the leadership team or the executive council, or the cabinet. But no matter the name, the group is composed of the people with the top titles who are charged with the responsibility of running the organization. If the organization is a strong one, that group is also composed mostly of leaders. And, in the best situations the leadership group understands there are other leaders in the organizations and fosters and supports leadership in all its facets.

The hard reality is that it is just not possible for people from all levels to serve on the formal leadership team, whatever it is called. The people who serve on the formal leadership team have specific responsibilities to the organization that can not be shared. Sometimes this is a matter of law, sometimes of internal regulations and sometimes it is simply a matter of practicality. Conversely, there are leadership issues that would benefit from the widest possible input and are appropriate for the inclusion of people from all levels of the organization. When that is that case, there is an opportunity for different kinds of leadership teams.

But what if your organization doesn’t create these kinds of leadership teams? I still think there is a way for everyone in an organization to start exercising leadership today. Look at your organization’s stated values. There are values for both the larger organization and for your specific department. Take some time to really study those values and think about how they apply to your work and the ways you interact with everyone. Now, start living them – all day, every day, in everything you do. Do your best to make every task, every conversation, each interaction, every question you ask in line with those values. Be intentional about it and, when appropriate, talk about it. If these are the true values of your organization, you will be exercising leadership and over time it will make a difference and be recognized.

If, as can happen, the lived values are different than the espoused values, that will become clear. Or you may begin to see that your personal values don’t match the organizational values. In those cases you may face some hard choices if you want to be a leader in your work organization. You may have to find another organization in which to lead.

However, in my experience, even though we don’t all hit the value standard perfectly every time, trying to live up to the values of a successful organization is an effective way to become a leader. So, don’t wait to be acting on your values and those of the organization and leadership will happen.

Best wishes,

Gage

Leadership - Not a Spectator Sport

“Every now and then go away, have a little relaxation, for when you come back to your work your judgement (sic) will be surer;…. Go some distance away because the work appears smaller and more of it can be taken in at a glance, and a lack of harmony or proportion is more readily seen.” Leonardo Da Vinci as quoted in Wisdom of the Ages: 60 Days to Enlightenment by Wayne Dyer

Leadership is a participative exercise, not a spectator sport. There's really only one way to learn and grow as a leader and that is to get out of your chair and do it. And then pay attention to what happened and try again. It's the only way to learn what really works and the only way to develop your own style of leadership.

One component of leadership is balance though there are many different balancing acts that leaders must learn through experience. Below are three stories that have helped me work on one specific balancing act.

*Early in my career on two different occasions I found myself cleaning residence halls. My title at the time was Associate Dean of Students and it had not occurred to me that ‘other duties as assigned’ included scrubbing the bathrooms in one hall one year and sweeping all the rooms and hallways in a different hall another year. However, the issue was simple in both cases; if I wanted the residence halls to be ready for Move-In, my participation was required.

*On another occasion, my title was Director of Alumni Services and I was part of the Development Division. I was working with several women, all of whom had a secretarial title, to complete a large mailing for the Annual Fund. A colleague who also had a ‘big’ title came through, observed for a moment and then said, “Well, Gage, it’s good to see you can do menial labor too.” I was appalled. The others were not surprised. None of us made a comment.

*I listened to a conversation between two colleagues. Colleague 1 was my peer, an Associate Dean responsible for a large, complex department. She was the most egalitarian person I’ve ever met. She, quite literally, wouldn’t ask someone to do something she wouldn’t do. Colleague 2 was our boss and she was frustrated with the amount of time Colleague 1 was spending at the copy machine. Her comment was “I’m not paying you the amount you earn to make copies. Other people should be doing that.”

Together these form the outlines of a lesson on balance. Sometimes leaders need to pitch in and do the dirty work. We should never be above moving the tables, stuffing the envelopes, or when necessary cleaning up after, or before, the event. And yet in a leadership role, we are in fact paid to do, or assigned to, or have taken on, a different set of duties We have to find a way to be part of the work that is being done and yet not forget that we have a responsibility for the bigger picture.

I’m pretty sure there’s only one way to learn this lesson and that’s to get in there and try to figure it out. And then to step away and see if we got it right. And then to try it again. Definitely not a game for spectators.

"The community stagnates without the impulse of the individual..."

"The community stagnates without the impulse of the individual. The impulse dies away without the sympathy of the community." William James


This past week, a group of staff came together to put on a talent show for UTSA. Some people might see such an event as frivolous, not worth people’s time and yet this gathering was important for the organization in two ways.

In thinking about what happened, I have come to understand it as an act of leadership on the part of the participants. I doubt any of them decided to be part of the talent show to be leaders or even thought of it as leadership. But I see leadership occurring on two levels. One element of leadership is the ability to take a risk. We would usually define risk taking as trying a new program or idea, or making a significant change, or any number of highly difficult and major actions.

So how does participating in a talent show constitute a risk? To my way of thinking, and I was a participant last year, one of the toughest audiences to perform for is a group of peers and colleagues from one’s work organization. No matter how confident you are in your talent, there’s always the possibility of looking foolish and looking foolish in front of supervisors and perhaps the people we supervise is an unpleasant idea for anyone. I think this fits the definition of taking a risk.

The other reason I see this as leadership is due to one of the results of their actions. By their willingness to take this risk and perform in the talent show, they created a shared experience for members of the organization. I believe that shared experience leads to community and a sense of community makes it more possible for individuals to come together around shared ideas, values and purposes. All of these ways of working together help us solve the problems we face, help us bring our different perspectives into the mix and help us bring the best of everyone into our work.

And so Friday afternoon, several hundred people took the time from work to go to a talent show. Seems a frivolous event. Many people chose not to go, perhaps thinking it was not worth leaving the work of the organization. However, people were in fact exercising leadership. By engaging in the leadership and by coming together in community, they made a difference.

Leadership and community. Two important elements for an organization. Two critical aspects for making a difference in an organization. Two fundamental ways to help individuals celebrate the human spirit in our organizations. Two ways to help all of us have a better experience in our work life. All that from a talent show. That’s not frivolous at all.

And yes, some of the participants were also dancing,

Gage

"Curiosity is the key to creativity." Akio Morita

Last week I wrote about curiosity. Over the past few years, I’ve come to understand that curiosity’s companion, creativity, is also an essential part of effective leadership.

I know how some of you are reacting as you read that because I’ve seen and heard so many reactions in workshops when I bring up this topic. And, to be honest, those scoffing noises would have been coming from me not so long ago. Some time ago I said to Peter, my husband, that I was not creative and he looked at me in surprise, saying ‘when someone brings you a problem you come up with 15 different solutions; you’re one of the most creative people I know.’ My response was that’s not creativity, that’s just problem-solving. Of course, what is obvious in this story to everyone but me is that we have to be creative to solve problems! I share this story now, and when I teach my workshop on Creative Leadership, because it is just one example of the many ways we define creativity so that it doesn’t apply to us.

Thanks to Peter’s insights and the many books of Julia Cameron, I’ve come to understand creativity in a much broader way and to agree with Cameron that all of us are creative. Some of us squelch aspects of it, some of us nurture it, but all of us have creativity, are creative. In her book Walking in the World: The Practical Art of Creativity, (notice the word in the subtitle, Practical, that’s putting creativity to work), Cameron says this, “Creativity is inspiration coupled with initiative…”* Sounds like another good definition for good leadership.

Like curiosity, we need creativity in our organizations. We need people to wonder, we need people who are willing to imagine new ways to do tasks, new ways to be together, new ways to serve. Part of the job of a leader is to imagine the way things could be – we usually call that having vision – but it sounds like creativity to me. Part of the job of a leader is creating (there’s that word again) an environment that encourages curiosity and imagining and wondering. Instead of finding that scary, a true leader is willing to put some energy behind new possibilities. A true leader might even get out of the way and let others initiate change.

Have you felt an urge to be creative lately? Did you squelch it or nurture it? If you find yourself squelching your creativity, Julia Cameron suggests we try one little change that we’ve been wanting to make. It could be a new picture in your home, a new color in your wardrobe or a new way of organizing your desk. It’s all creativity. Remember what movie director Frank Capra said, “A hunch is creativity trying to tell you something.” So next time, listen carefully to what your creativity is trying to tell you. I truly believe that bringing our creative selves to our organizational life will, over time, improve life for everyone.

Keep dancing (and creating),

Gage

*Walking in the World: The Practical Art of Creativity, Julia Cameron, 2002